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Proxy Access

As a Student, You Have the Right to Protect Your Information.

Proxy Access (sometimes called Guest Access) is a portal that grants view-only access of your records to others.

About FERPA

The Family Educational Rights and Privacy Act of 1974, or FERPA, is the US law that protects the privacy of student records.

Western Carolina University FERPA policy

US Dept of Education 

Already a Proxy?

  • PROXY ACCESS LOGIN PAGE
  • To call and speak to someone, you must have either:
    • A pass phrase given to you by the student (NEW!). This pass phrase is unique to you.
    • A security code given to you by the student.

  

Student FAQ

 

What is Proxy Access?

Proxy Access (sometimes called Guest Access) allows students to grant view-only access to common student records.  

Proxy Access also allows students to grant themselves access to information about their student record over the phone.

What Access Can I Grant?

Using Proxy Access, students can grant view-only access to the following:

  • Account Summary
  • Tax Notification 1098-T
  • Financial Aid History
  • Financial Aid Award Package
  • Financial Aid Status
  • Student Grades (final grades only)
  • Student Holds
  • Student Profile
  • Student Schedule – Detail
  • Student Schedule – Week at a Glance

Who Can I Grant Access To?

Students' proxies may be anyone who the student wishes to grant access: parents, guardians, spouses, partners, etc.

Proxy Access also allows students to grant themselves access to information about their student record over the phone.

How Do I Set a Passphrase for Myself?

For Yourself: Click ‘add new’. Enter your name, catamount email, select ‘other’ for relationship,enter the passphrase you wish to use. Select ‘all’ authorizations. Then press submit.  

Can I Revoke or Adjust the Level of Access I Have Granted?

You can make changes to any proxy's access by returning to the Proxy Access page in myWCU and clicking on Proxy Management. Click on the proxy's name to make any adjustments.

How Do I Grant Someone Proxy Access?

Log into MyWCU; Type "Proxy"  in the search menu; select "Manage Proxy Access to My Student Record"; Click "Add New" to add a new proxy.   

Newly admitted students will have an option to setup Proxy Access through the onboarding preregistration process.

  

Proxy/Guest FAQ

 

Who Can Grant Proxy Access?

Current WCU students are able to grant proxy access through their myWCU accounts.

What Records Am I Allowed to Access?

Using Proxy Access, students can grant view-only access to the following:

  • Account Summary
  • Tax Notification 1098-T
  • Financial Aid History
  • Financial Aid Award Package
  • Financial Aid Status
  • Student Grades (final grades only)
  • Student Holds
  • Student Profile
  • Student Schedule – Detail
  • Student Schedule – Week at a Glance

What If I Forget My Username or Password?

If you change email addresses or forget your password, contact your student. Only the student can reset passwords or change the email address associated with your access. When your student resets your password or your email address, you will receive a new temporary single-use password and link similar to when you claimed your initial access.

What If The Information I Want/Need Is Not Visible to Me?

If the information is included in the list above of records that are eligible for allowed access, you may contact your student and ask for authorizations to be updated. Some information (such as 5th/8th/11th week grades, tests, homework, quizzes, Canvas assignments, HIPAA protected information, etc) is not available through Proxy Access.

Can I Change My Student's Schedule?

No, guests with proxy access are not able to make any changes to student schedules.

Are There Records That A Proxy Cannot See?

Yes. View-only access is limited by vendor functionality, the access your student grants you, and university policy.  Emails, texts, tests, homework, quizzes, and HIPPA protected records are examples of records you are not allowed to see.

Printable Handouts:

How to set-up Proxy Access

How to claim Proxy Access

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