- Student Life & Services
- Health and Wellness
- Student Concern Response Team
Student Concern Response Team
The Student Concern Response Team (SCRT) coordinates efforts to provide appropriate assistance to students in need. This is accomplished through a case management based process in which a member of the SCRT team will outreach a student who is having difficulties and/or demonstrating concerning behaviors.
Our experience is that early outreach and intervention will assist a student to be able to use available resources to manage their situation and function as well as possible in the university environment.
The team is led by the Associate Vice-Chancellor for Student Affairs Health & Wellness. The team members include:
Associate Vice Chancellor for Student Success
Director, Counseling & Psychological Services
How to Help a Student
When you are working with a student, refer to this decision guide to assist you in determining the appropriate intervention to use.
The main question to ask is "Does the student need immediate emergency assistance for medical or mental health?"
| Yes | I'm Not Sure | No |
|---|---|---|
|
The situation may result in harm to the student and/or others. CALL 828.227.8911 if on-campus CALL 911 if off-campus After speaking to the Police, complete the SCRT form |
The student is with me and is showing signs of distress, but I don’t know how serious it is. Consult with CAPS (828.227.7469) The student is not with me but I’m very concerned about something they recently said or did. Consult with the Associate Vice Chancellor (AVC) for Health & Wellness (828.227.7147) After speaking to CAPS or the AVC, complete the SCRT form |
I’m not concerned for student’s immediate safety, but the student is experiencing significant stressors and could use support. Use the Helping Students Guide to suggest appropriate resources Complete the SCRT form |
After you submit the form, your information is reviewed to determine how we will assist the student. A SCRT member is assigned to outreach the student (e.g., by mail, phone or in-person) to check in with the student, discuss the concern, and create a plan to help the student address the situation.
If you are concerned about a student, please call the Office of Student Affairs at 828.227.7147 and you will be directed to appropriate personnel.
